Terms and conditions

These Terms and Conditions apply to all purchases made via the official website of Alison & Deborah Boutique London, which can be accessed at info@alisondeborahboutiquelondon.co.uk

Applicability

By placing an order on our website, you acknowledge and accept these Terms and Conditions.

These terms apply to every purchase and form the basis of the agreement between you and Alison & Deborah Boutique London.

Product information

We are committed to providing clear, accurate and up-to-date product descriptions.

However, minor inaccuracies, typographical errors or colour variations due to screen settings may occur.

Alison & Deborah Boutique London cannot be held liable for any unintentional errors in the product information.

Orders and payments

  • Orders are processed once full payment has been received.
  • The payment methods available may vary depending on the customer’s country or region.
  • It is the customer’s responsibility to check which payment options are supported in their location.
  • All prices shown on our website include VAT (where applicable), unless otherwise stated.

Processing and dispatch

  • Order processing time: 1–2 working days.
  • Estimated delivery times: 3–7 working days, depending on the destination.
  • All shipments are dispatched directly from our supplier in China.
  • Any customs charges (if applicable) are the responsibility of the customer.
  • Delivery times may vary due to external factors such as public holidays, customs delays or courier service disruptions.

Returns and cancellations

Returns and cancellations must comply with the guidelines set out in our official Returns Policy. By purchasing from Alison & Deborah Boutique London, you agree to all the return conditions listed in that policy.

Liability

  • We are not liable for lost parcels if the tracking information indicates that the parcel has been delivered to the address provided by the customer.
  • Customers must ensure that their delivery details are correct at the time of checkout.
  • Any errors in the address must be reported within 24 hours of the order being placed.
  • Alison & Deborah Boutique London is not liable for delays caused by customs, couriers or unforeseen logistical disruptions.

Intellectual Property

All content displayed on our website, including text, images, designs, trademarks and logos, is the exclusive property of Alison & Deborah Boutique London.

The reproduction, redistribution or commercial use of any material without written permission is strictly prohibited.

Intellectual property

All content on our website, including text, images, designs, trade marks and logos, is the exclusive property of Alison & Deborah Boutique London.

It is strictly forbidden to reproduce, distribute or use any material for commercial purposes without written permission.

Applicable law

These General Terms and Conditions are governed by Dutch law.

Any disputes shall be settled in accordance with Dutch legal procedures.